Return / Cancellation & Delivery Policy

Return / Cancellation Policy

☀ Order cancellation

If you wish to cancel the order during the online ordering process, you can press “cancel” and the ordering process is automatically stopped.

 

☀ Returns policy

For perfumes

Due to non-standard products (in bulk) there is no possibility of changing / returning them.

For the rest of our products

Our goal is to ensure your complete satisfaction. If for any reason you are not satisfied with the size or model you ordered, you can exercise your right to return it within fourteen (14) days from the date of receipt.

In case of change of a non-defective product due to incorrect assessment of the customer, the customer sends us back the said goods with the SpeedEx and charge of our company and we send the new goods with the initial shipping charge. In case of error from our company there is no charge on shipping costs.

Returns are accepted according to the following:

The product is in excellent condition, has not been worn and its labels, warranties, company packaging and everything else that comes with it have not been removed or damaged.
Refunds are made within 15 days of receipt and verification of the product, by our company, after consultation, in a bank account that you will declare.
Return proof is required for returns. In case of invoice issuance, the return is made respectively with a delivery note. In case of payment by credit card, the transaction is canceled and the credit card is updated accordingly (within 7 days), otherwise, the money is returned to the bank account, where required: Beneficiary name and IBAN account.
In case the return is not made within 14 working days or the above conditions of return are not met, the company ACCESSORIES has every right not to accept the return.

 

☀ DEFECTIVE product

In case you receive a defective or wrong product, gmaccessories.gr will make every effort to replace it. However, you must inform us by e-mail at gmaccessories.info@gmail.gr or by phone so that we can send you instructions for the return of the product as well as a return code.

We are not responsible for any damage that may occur from normal wear, misuse and damage when removing the labels.
For any product return it is necessary to fill in the relevant form Φ.Ε.Π. (product return form), which is posted on the product shipping website.

 

Product Delivery Policy

We send our products with the transport company SpeedEx.

  1. Inside Ierapetra (Delivery The Next Day) – 3.00 €
  2. From City to City – 3.00 €
  3. To Remote Areas N. Thessaloniki – 4.00 €
  4. To Remote / Inaccessible Areas of the Region – 4.00 €

Cash on Delivery Service – 3.00 €

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